Welcome to the Londa's Creative Sewing website. Please review the following terms that govern your use of and purchase of products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms.
Personal Identification Information:
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We collect personal information when Users register, place orders, subscribe to our newsletter, or engage with other site features. This might include name, email address, mailing address, and phone number.
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Providing this information is voluntary, but some activities may be restricted if not supplied.
Non-Personal Identification Information:
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We automatically gather data like browser type, computer type, operating system, and ISP whenever you interact with our Site to enhance our services.
Cookies:
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Our Site uses cookies to improve your experience. You can adjust your browser settings to refuse cookies, though this might affect site functionality.
How We Use Collected Information:
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Order Processing: We use your information to fulfill your orders, sharing only what's necessary with third parties for service delivery.
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Email Communications: We'll use your email for order updates or responses to inquiries. Opting into our mailing list means you'll receive company news and product information. Unsubscribe options are included in each email.
Privacy Notice for EU Users:
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Rights Under GDPR: EU Users have rights to access, rectify, erase, restrict processing, data portability, and object to processing of their personal data. Contact us to exercise these rights.
Changes to This Privacy Policy:
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We may update this policy; changes will be reflected with an updated date. Revisit this page to stay informed on how we protect your information.
Your Acceptance of These Terms:
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By using our Site, you agree to this Privacy Policy and our Terms of Service.
Shipping & Return Policy
Shipping Information
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Domestic (USA, excluding Hawaii): Shipping rates vary based on order total, starting at $9.95. Orders over $250 ship free.
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Hawaii, Canada & International: Shipping costs are calculated at checkout (Canada: $23.50, International: $29.75). Additional charges may apply based on weight and destination.
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If shipping costs exceed the charged amount, customers will be contacted for additional payment. Overpayments will be refunded or applied as store credit.
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Orders may be canceled and refunded if secure shipping cannot be confirmed.
Return & Exchange Policy
Notions & General Items
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Returns:
Contact us within 3 days of delivery to initiate a return.
Items must be shipped back within 7 days of delivery.
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Cancellations:
Cancellations must be requested within 24 hours of purchase.
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Non-Returnable Items:
The following items are non-returnable: sale items, books, patterns (both printed and PDF), and personalized/custom orders.
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Return Shipping:
The buyer is responsible for return shipping costs. Items must be in original condition; deductions may apply for items that do not meet this requirement.
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Refunds:
Refunds will be issued via business check, minus shipping and processing fees. Please note that we do not process refunds via credit card or PayPal.
Londa’s Original Garments
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Full Refund:
Unworn, full-price items with tags attached can be returned within 7 days.
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Store Credit:
Exchanges for store credit are available within 14 days.
Commissioned Items:
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Returns or credits are not accepted on commissioned items, as these are tailored specifically to your specifications.
Final Sale Garments
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No returns or exchanges are accepted after 14 days, except for holiday purchases, which are extended to 30 days for December orders.
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Return Process:
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You must contact Londa at londasews@gmail.com before returning ANY items. Unauthorized returns will not be accepted.
Damages & Issues
Inspect your order upon arrival. Report any defects, damages, or incorrect items immediately for resolution.
Refund Processing
Refunds are processed via business check to maintain low costs and avoid processing fees. Approved refunds will be issued within 10 business days after receiving and inspecting the return.
Contact Information
Phone: 217-369-4687
Email: londasews@gmail.com
Website: www.londas-sewing.com
Copyright Londa's Creative Sewing LLC. 2025